Returns & Exchanges


At Frankly & Co we want to make sure you love our products as much as we do, in for any reason you aren’t happy with your purchase you have 7 days from receipt of the goods to return to us for a full refund excluding shipping.

All goods must be in the same condition upon return to our warehouse as they were when you received them, any products that are not in an acceptable condition will not be refunded.

If your item is faulty, we are happy for you to return it and will provide you a full refund including shipping.



If you receive your order and are not happy with the colour chosen and would like to exchange it for something else please contact us at and we will be happy to arrange this for you.


Return Shipping

To return your item to us, please contact and we will provide you with a return shipping address.